Terms of Use

Using this site

These terms apply to relaiconsulting.com, run by Relai (“Relai”, “we”, “us”). By using the site you agree to them; if you don’t, please don’t use it. You may use the site if you are at least 18, or on behalf of a business that has authorised you to.

What this site is

The site gives information about Relai and its services. Nothing on it is an offer, a quote or a contract, and descriptions of services and examples are general rather than a promise of any particular result.

Engagements

Any work we do for you happens under a separate written agreement signed by both of us. If that agreement and these terms ever disagree, the agreement governs the work.

The ask box and the quick quiz

The ask box returns passages written on this site, and only those. It is not professional, legal, financial or technical advice, and it can miss or misread a question. The quick quiz is a rough self-check, not an assessment of your business. For anything specific to your situation, talk to us.

The case study

The case study describes real work, but its diagrams are illustrative and show no client data. Client names and logos appear with the client’s permission and remain their owners’ trademarks. Results described there are that client’s, not a guarantee of yours.

Our content

The site’s text, design, diagrams and code belong to Relai or the people who licensed them to us, and the Relai name and logo are ours. You’re welcome to link to any page and to quote short passages with credit. Please don’t copy or republish substantial parts of the site without asking first.

Acceptable use

When you use the site, please don’t:

• attack, probe or overload it, or try to get around its security or rate limits;
• scrape or harvest its content with automated tools at a scale that burdens it;
• send spam, malware or knowingly false information through the contact form;
• pretend to be someone you’re not.

No warranty

We work to keep the site accurate and available, but it is provided as is. We don’t promise that it is complete, current, error-free or always online, and we may change or remove any part of it at any time.

Limits on liability

To the fullest extent the law allows, we are not liable for any loss or damage that comes from using the site or relying on it, including indirect or consequential loss. Some places don’t allow these limits, so they apply only as far as the law permits.

Links to other sites

The site links to sites we don’t run, such as a client’s website and the privacy policies of our service providers. We aren’t responsible for their content or practices.

Privacy

How we handle information you send us is set out in our Privacy Policy.

Governing law

These terms are governed by the laws of the State of New York, and any dispute about them or the site will be handled by the courts of New York.

Changes and contact

If these terms change, we’ll update them here and change the date at the top of the page. Questions: hello@relaiconsulting.com.